At NEURASPHERE ANALYTICS LLC, we are committed to delivering your automotive products quickly and reliably. Please review the following details regarding our shipping practices.
1. Shipping Locations
We currently ship to:
- All 50 U.S. states
- U.S. Territories and APO/FPO addresses (may take longer)
- International shipping is not available at this time
2. Processing Time
- Orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed the next business day.
3. Delivery Time
- Standard Shipping: 3–7 business days
- Expedited Shipping (if available): 2–3 business days
- Tracking information will be emailed once your order ships.
Note: Delivery times may vary based on location, weather, or carrier delays.
4. Shipping Fees
- Free Shipping on all U.S. orders over $50
- Orders under $50 will be charged a flat rate of $6.99
- Expedited shipping fees are calculated at checkout (if available)
5. Order Tracking
Once your order ships, you’ll receive an email with a tracking number and carrier information. You can track your order directly through the carrier’s website.
6. Lost or Damaged Packages
- If your package is lost or arrives damaged, please contact us within 7 days of delivery at [email protected]
- We’ll work with the carrier to resolve the issue and resend or refund if needed.
7. Address Accuracy
Please double-check your shipping address before placing an order. We are not responsible for delays or losses caused by incorrect or incomplete addresses.
